D.T.R.S. is the leading statewide security and outsourcing group in Texas, which specialises in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat . We make a difference by helping people to operate in safe and secure environments where they can thrive and prosper and we believe this role can only grow in importance. D.T.R.S. is the largest employer of Tactical Response Officers, with operations across the entire state of Texas. We are proud of the role they play in securing our state. With strong market positions in developed and developing markets complementing statewide outsourcing trends, D.T.R.S. has a sustainable growth strategy. The key drivers of growth for the group are a combination of external drivers and D.T.R.S. strengths and can be summarised as follows:
We deliver effective solutions to a wide variety of security challenges, whether our clients’ needs are for loss control and prevention or driven by the need to reduce the risk of terrorism or violent crime. We go to great lengths to guarantee a superior level of professionalism, discretion and confidentiality. The success of D.T.R.S. is based on forging client relationships, understanding your specific requirements and meeting your needs consistently. The close personal involvement of our principals in the daily operation of each account, our commitment to the highest quality service, and our aggressive cost control procedures enable us to provide the best value in the industry.
D.T.R.S.’ mission is to protect homes, workplaces and communities by providing the security they need to protect their assets, safeguard their people and maintain their ability to generate profits.
D.T.R.S.’ three fundamental values are: Integrity, Vigilance and Helpfulness. They serve as guidance for all of our employees in building trust with customers, colleagues and the surrounding community.
A D.T.R.S. officer is honest and therefore trusted to work on the customer’s premises and with valuables. D.T.R.S. never compromises in its demand for integrity. Integrity also includes openly expressing one’s opinion, reporting improprieties and not withholding information.
Professionalism entails seeing, hearing and evaluating. A D.T.R.S. officer is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks , accidents or incidents that may take place on our customers’ premises.
When needed, a D.T.R.S. officer will lend assistance, even if it is not directly related to his or her job. As part of an ongoing effort to make life safer, a D.T.R.S. officer will always help if an accident or incident occurs on private property or public property that requires intervention.